Troubleshooting

Start with the first section that matches the problem.

The bot does not appear

1. Confirm Tampermonkey or Violentmonkey is enabled.
2. Open its dashboard and confirm Grepomat Loader is installed and enabled.
3. In Chrome, open chrome://extensions and turn on Developer mode.
4. Confirm you are inside a Grepolis game world. The loader does not run on the login page or forum.
5. Reload Grepolis once.
6. Open https://grepomat.com in another tab to check that your network can reach it.
7. If it still does not appear, ask for help on Discord (see the end of this page).

Grepomat does not accept my token

1. Sign in to the Dashboard.
2. Make sure the email address is verified.
3. Copy the current token again. Do not copy spaces around it.
4. In the Hub, click the key button.
5. Paste the token, save it, and allow the page to reload.

If you regenerated the token, the old token no longer works.

The token belongs to another player or language server

A token works for one player name on one language server (such as en or de), on any of its worlds.

If you renamed your player or first used the token on the wrong server, contact support with your Grepomat username, Grepolis player name, world, and the exact message. Never post your full token in a public Discord channel.

The Hub says “reconnecting to Grepomat”

1. Check the internet connection.
2. Open https://grepomat.com in another tab.
3. Temporarily check whether a VPN, firewall, privacy extension, or DNS filter blocks Grepomat.
4. Leave the tab open for a retry.

Do not assume a timed order will execute while the connection is down.

A module is enabled but does nothing

1. Open Task Queue.
2. Find the module under Automation jobs and read the reason shown under it.
3. Check whether Pause after game actions or Night Sleep is active. New players have Night Sleep on from 00:25 to 07:14 server time.
4. Check that your access is active under Access & Modules.
5. Open the module's tab and check its queue, per-city settings, interval, and amounts.
6. Check whether Grepolis is showing a captcha.

Switching a module on does not create orders by itself. You still need to queue buildings, units, research, trades, or spells.

If Task Queue says Browser storage is unavailable, your browser is blocking site storage, for example in a private window. Use a normal window or allow site data for Grepolis.

Collector does not collect

1. Set Collection frequency to anything except Disabled.
2. Check Collector - Per-city overrides. A city can be turned off there.
3. Check that the city has farming villages.
4. Check whether a resource ticked under Stop if warehouse full is already full.
5. Wait for the villages' timers.

Captain is not required. With Captain, all villages are collected at once; without it, one by one.

Builder does not start the next item

1. Open Builder while the correct city is active.
2. Confirm that city's queue contains an item.
3. Check resources and building prerequisites.
4. Check whether all building slots are in use. Without the Grepolis Administrator, only 2 are available.
5. Open Task Queue and read the Builder status.

Fast building finishing only finishes a building when it is free. It never spends gold.

Recruiter does not recruit

1. Open Recruiter while the correct city is active.
2. Confirm the unit and amount are in that city's queue.
3. Check resources, free population, the building level, and free recruitment slots.
4. If a hero is chosen, check that the hero is not injured and can travel to the city.
5. If Auto-trade recruitment resources is on, check that you have Provider cities with stock and free merchants. Trader itself may be off, but Task Queue must be on.

Researcher does not start a technology

Check the Academy level, earlier required technologies, research points, resources, and free research slots. The item waits until everything is in place.

Trader sends nothing

1. Configure at least one Provider and one Consumer.
2. Set amounts above zero.
3. In Threshold mode, set both a threshold and an amount for each resource.
4. Check the Provider's stock and free merchants.
5. For another island, the Provider needs marketplace level 5.
6. Check the Dispatch frequency.
7. If Wait for full stock is on, the Provider waits until it can send the full amount.

Wonder sends nothing

1. Choose a Wonder for this world.
2. Set amounts above zero.
3. Check that a city can send at least 1,000 resources in total.
4. Check Wonder — Per-city Settings. A city may be disabled or have its own zero amounts.
5. Check free merchants and what the Wonder still needs.

Bandit Camp sends no attack

Bandit Camp uses the camp that belongs to your first city. Check that:

• the camp is available;
• no earlier attack is still out or returning;
• your first city has enough slingers, hoplites, riders, chariots, and godsent at home to reach Min. population; and
• no reward or cooldown is waiting.

Gold Market sends no alert

Gold Market alerts when the exchange has room, not about prices. Check:

1. Min. capacity is not set too high.
2. A Discord webhook is set up, in the module or in the Notifications tab.
3. The Test button delivers a message.
4. The check interval has passed.

Commander order did not execute

1. Check that the arrival time is still in the future.
2. Check that Commander is switched on.
3. Check that the units are home and the travel time fits.
4. With Precise timing, check the arrival tolerance and retry settings.
5. Open Combat Orders and read the order's status.

The computer must stay awake. A slow connection, a sleeping browser, a captcha, or Grepolis refusing the order can stop an exact send.

Settings change back

1. Reload Grepolis on every open device.
2. Make the change on one device.
3. Wait a few seconds for the save.
4. Reload the other devices before editing the same setting there.

The latest saved change wins.

Ask for help

• Discord
• [email protected]

Send:

1. Grepolis player name and world
2. Module name
3. Exact steps that caused the problem
4. Expected and actual result
5. A screenshot, if you can